Legal Document

Acr365 Terms and Conditions — The Complete Guide for Members

Please read these Terms and Conditions carefully before using the acr365 platform. They define the rights and responsibilities of both you and acr365.

Last Updated: January 2026 Bengali Version
Important: By creating an acr365 account, you are deemed to have accepted these Terms and Conditions. Please read them in full before registering.

01General Terms

Acr365.pro ("acr365", "we", "the platform") is an online gaming and betting service provider. These Terms and Conditions ("Terms") apply to the use of the acr365 website and mobile application.

By accessing acr365, opening an account, or using any of our services, you are deemed to have accepted these Terms and Conditions in full. If you do not agree with any part of them, please refrain from using acr365.

Acr365 reserves the right to amend these Terms at any time. Continued use of the platform following any changes constitutes acceptance of the updated Terms.

acr365 is a licensed and regulated online gaming operator that adheres to international gaming standards.

02Eligibility & Registration

Age Restriction

You must be 18 years of age or older to open an account or use any service on acr365. Registration by minors is strictly prohibited.

One person, one account

Each individual may hold only one acr365 account. Creating multiple accounts is strictly prohibited and may result in account termination.

Accuracy of Information

You are required to provide accurate and up-to-date information at the time of registration. Providing false details regarding your name, date of birth, address, or identity documents will result in immediate account closure, and any funds on account may be forfeited.

  • Use your full legal name and identity
  • Provide an active email address that belongs to you
  • Enter a valid mobile number
  • Provide accurate details from your national ID or passport
  • Please fill in your address accurately

KYC Verification

Acr365 may request identity verification (KYC) at any time. Withdrawals may be placed on hold until verification is complete. This process is essential to maintaining a safe and transparent gaming environment.

03Account Management

Password & Security

The security of your acr365 account is your responsibility. Use a strong password and never share it with anyone. If you suspect unauthorized access to your account, notify our support team immediately.

Account Inactivity

An account may be marked inactive if there has been no transaction or gaming activity for 12 consecutive months. A monthly maintenance fee may apply to inactive accounts.

  • Do not share your account login credentials with anyone
  • Avoid logging in over public Wi-Fi
  • Keep two-factor authentication enabled
  • Always remember to log out

04Deposits & Withdrawals

Deposit

Acr365 accepts Mobile Banking, Nagad, Rocket, bank transfer, and cryptocurrency for deposits. Minimum deposit amounts vary by payment method. Deposits are typically credited to your account within minutes.

Withdrawal

KYC verification must be completed before a withdrawal is processed. Withdrawal requests are typically handled within 24–72 hours. Withdrawals may be suspended or cancelled under the following conditions:

  • If KYC verification is incomplete
  • If bonus wagering requirements are not met
  • If suspicious activity is detected on the account
  • If a withdrawal is requested via a method different from the one used for the deposit

Currency

Acr365 supports multiple currencies, including BDT. Exchange rates and fees may apply to currency conversions.

05Bonuses & Promotions

Acr365 offers a range of bonuses and promotions. Each bonus carries its own terms and conditions. General bonus terms are outlined below:

Wagering Requirements

Withdrawing bonus funds requires meeting the specified wagering requirements. For example, a 30x wagering requirement means you must wager 30 times the bonus amount.

Bonus Validity Period

Every bonus has an expiry date. If the wagering requirements are not met before the bonus expires, the bonus will be forfeited.

  • Multiple bonus claims from the same device or IP address are not permitted
  • Evidence of bonus abuse may result in account termination
  • Bonuses may be restricted to specific games only
  • Cash balance and bonus balance are tracked separately
  • Acr365 reserves the right to modify or cancel any bonus at any time

06Gaming Rules

All games on acr365 are powered by reputable, certified software providers. Game outcomes are determined by Random Number Generator (RNG) technology, which is independently audited.

Sports Betting

Rules applicable to Sports Betting are determined on an event-by-event basis. If an event is cancelled or modified, stakes will be refunded or settled in accordance with acr365's rules.

Live Casino

If you are disconnected during a live game, the last valid game state on record will be considered final. Outcomes resulting from technical errors will be resolved at acr365's discretion.

  • Cheating or using unauthorized software in any game is prohibited
  • If you have any concerns about a game result, contact support directly
  • Unusual betting patterns are monitored

07Prohibited Activities

The following activities are strictly prohibited on acr365 and may result in immediate account termination:

  • Money laundering or illegal financial transactions
  • Creating multiple accounts (multi-accounting)
  • Exploiting bonuses in breach of the terms
  • Using automated software or bots
  • Attempting to manipulate game outcomes
  • Placing bets on behalf of other members
  • Involvement in match-fixing or sports manipulation
  • Attempting to hack or gain unauthorized access to acr365 systems
  • Use of a false identity or fraudulent documents

Any funds accumulated through the above violations will be forfeited, and law enforcement may be notified where applicable.

08Responsible Gaming

Acr365 believes gaming should be a form of entertainment — never a source of income or addiction. That's why we offer several tools to support responsible gaming:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Self-Exclusion: Take a break from the platform for a set period of time
  • Cooling-Off Period: Take a short break
  • Reality Check: Receive periodic notifications about your gaming session duration

If you need assistance, please contact our Responsible Gaming Visit the page or contact Support.

09Privacy & Data

Acr365 takes the protection of your personal data seriously. We never sell your information to third parties. To learn how we collect, store, and use your data, please visit our Privacy Policy Read.

  • Your data is secured with 256-bit SSL encryption
  • Only the minimum necessary information is shared to meet regulatory compliance obligations
  • You can update your information at any time

10Account Closure

At the user's request

You may request to close your acr365 account at any time. Please ensure all remaining balance is withdrawn before closing.

From acr365

Acr365 reserves the right to close or suspend an account at any time for the following reasons:

  • If evidence of a terms violation is found
  • Registering with false information
  • If suspicious or fraudulent activity is detected
  • At the direction of a regulatory authority

11Dispute Resolution

If a dispute arises between acr365 and a user, we will first attempt to resolve it through direct communication. Please contact our support team and provide full details of the issue.

Once a complaint is submitted, acr365 will provide an initial response within 5 business days. Complex cases may take up to 30 days for a full investigation.

If a dispute cannot be resolved, it will be referred to an international gaming dispute resolution body for mediation. For any questions, contact us at [email protected].

12Changes & Updates

Acr365 reserves the right to update these Terms and Conditions, in part or in full, at any time. For significant changes, a notification will be sent to your registered email address.

Continued use of acr365 after any changes have been made will be treated as acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Latest version of these Terms: January 2026. Previous versions are available upon request from the support team.
Why Choose ACR365?

Our commitment that sets us apart

Every term on acr365 has been designed with the user's convenience and security in mind.

Licensed Operator

Acr365 operates under an internationally recognized license, with every transaction conducted under regulatory oversight.

Maximum data protection

Your personal information and funds are protected with 256-bit SSL encryption and two-factor authentication.

Transparent payment policy

No hidden charges. All deposit and withdrawal fees are clearly disclosed upfront.

24/7 Bangla Support

Our Bangla-speaking support team is available at all times. Average response time is just 3 minutes.

Fair gaming guaranteed

The RNG of every game is independently audited. All outcomes are completely fair and random.

Responsible Gaming Tools

Deposit limits, self-exclusion, and cooling-off periods — acr365 always puts your well-being first.

Get Started Now

Done reading the terms? Join now!

Join millions of Bangladeshi players who trust acr365. Sign up today and enjoy a safe gaming experience.

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