This Privacy Policy explains in detail how your personal information is collected, used, and protected on acr365. We believe transparency is the best form of protection.
To open an account and use our services on acr365, we collect certain necessary information. This data is used solely to improve service quality and ensure security.
Acr365 collects your information through several methods. Each method is fully transparent and carried out with your knowledge.
Information you provide during registration, login, deposit, and withdrawal is collected directly. This also includes documents uploaded during KYC verification.
While you use the acr365 platform, certain technical data is automatically collected via cookies, web beacons, and log files. This data is used to improve platform performance.
Limited verification data may be collected from payment providers and identity verification agencies, used solely for the KYC process.
| Source of collection | Data Type | Purpose |
|---|---|---|
| Registration Form | Name, Email, Mobile | Account Creation |
| KYC Upload | NID/Passport Scan | Identity Verification |
| Payment Gateway | Transaction records | Financial Security |
| Cookies / Log | IP, Device, Session | Security & Improvement |
| Gaming Server | Betting History | Dispute Resolution |
Acr365 uses your information only for the purposes listed below. Where required, your consent is obtained before your data is used for any purpose.
Acr365 never sells your personal data. However, limited information may be shared in the specific circumstances outlined below:
Gaming software providers, payment processors, and identity verification services — these third parties are bound by confidentiality agreements with acr365 and may only use your data for the purpose of providing their services.
Information may be disclosed to government authorities in accordance with court orders, regulatory requests, or Anti-Money Laundering (AML) regulations.
In the event of an ownership change or merger, user data may be transferred to the new entity but will remain governed by this Privacy Policy.
Acr365's website and app use cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly.
You can disable optional cookies in your browser settings, though some features may become limited as a result.
Acr365 does not retain your data longer than necessary. Below are the retention periods for each type of information:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction records | 7 years | Financial Regulatory Compliance |
| KYC Documents | 5 years after end of relationship | AML Policy |
| Gaming Log | 3 years | Dispute Resolution |
| Cookie Data | Session or 1 year | Platform Functionality |
When the retention period expires, data is securely deleted or anonymized.
Acr365 respects your right to control your personal data. You may exercise any of the following rights at any time:
Acr365 is strictly for users aged 18 and above. We do not collect data from minors under any circumstances. Age is verified at registration, and any account found to belong to a minor is immediately closed.
If a parent or guardian discovers that their child has registered on acr365 without permission, please contact our support team immediately. We will take prompt action and delete all collected data.
Acr365 uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited by independent third-party firms.
In the event of a data breach, acr365 will notify affected users within 72 hours and take all necessary protective measures.
Acr365 may update this Privacy Policy from time to time. For significant changes, you will be notified at your registered email address. Continued use of the platform after any update constitutes acceptance of the revised policy.
The "Last Updated" date at the top of this page shows when the most recent changes were made. To request a previous version, please contact support.
For any privacy-related questions, complaints, or rights requests, please contact our Data Protection team:
Privacy at acr365 is not just a promise — it is the foundation of everything we do.
Every data transfer is secured with bank-grade encryption. No third party can access or read your data.
Under no circumstances does acr365 sell your personal data to third parties. Your data belongs to you.
With 2FA enabled, your account stays protected even if your password is compromised. Keep this extra layer of security on at all times.
Acr365 staff can only access the data required to perform their specific job functions. Strict access controls make unauthorized entry completely impossible.
Independent security firms regularly audit acr365's systems. Any vulnerabilities identified are resolved promptly.
You can update, download, or request deletion of your data at any time from your account settings.
We believe every user should have full control over their own data.
You can request to see what information acr365 holds about you at any time.
You can request corrections to any inaccurate information. Keeping your data accurate is also essential for quality service.
You may request permanent deletion of your data under certain circumstances.
You can download your data in a machine-readable format (CSV/JSON).
You may temporarily suspend the processing of your data during a dispute or for specific reasons.
You can object at any time to your data being used for marketing or profiling purposes.
Your data is protected, your transactions are secure, and your gaming experience is fully transparent on acr365. Register today and become part of Bangladesh's premier online gaming platform.